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Gamdom Privacy Policy 

Gamdom is a platform owned and operated bySmin Hosting N.V. The company is registered with the Gaming Control Board of Curaçao (GCB) under licence number OGL/2024/424/1065. The protection of user data is a top priority and is clearly defined in the terms of use.

Collection of User Data

Gamdom collects personal data from its members through various interactions, including:

  1. Registration of a user account
  2. Use of the Gamdom website and web applications
  3. General communication with the company on various platforms

The company undertakes to store all collected data securely and to use it only in accordance with the applicable data protection regulations or, if necessary, to pass it on to the competent authorities.

Use and Consent to Data Storage

By using the platform, you consent to the collection and processing of your personal data. This information enables unrestricted access to the content and functions of the website and participation in games. Gamdom ensures that all data protection laws are complied with and utilises proven security measures to protect your privacy.

The data collected is used to:

  • Optimise your gaming experience on the platform
  • Inform you about new updates, promotions and offers
  • Process customer support requests efficiently.

If you do not wish to receive marketing materials, you can unsubscribe at any time.

GamDom's privacy policy exists so that you can play responsibly and not worry about keeping your data safe

Data Sharing and Security

Gamdom protects your data and does not share it with third parties without a legal obligation to do so. Business partners, software providers and service providers may have limited access to your data if this is necessary for the maintenance and further development of the platform.

Company employees may access your data with your consent if this is necessary for optimal customer service. All stored information will be retained in accordance with applicable regulations and only deleted if required by law or if the data is no longer required.

Cookies and Data Collection

Gamdom uses cookies to improve the user experience and make the platform more efficient. By storing cookies, the service can be customised and optimised.

Important Information about Cookies

You have the option of deactivating or deleting cookies. However, this can significantly restrict the use of the platform.

When contacting live chat support, your username and email address will be transmitted.

Gamdom collects various types of data, including usage data, personal information and data from third-party social media sites.

The data collected includes email addresses, full names, IP addresses, the operating system used and the internet browser used. This information helps to make the platform secure and user-friendly.

Google Authenticator: Strengthening Your Account Security

Google Authenticator adds an extra layer of protection to your account by serving as a two-factor authentication (2FA) tool for Gamdom. This mobile app generates time-based security codes that enhance login security, even when offline.

How Google Authenticator Works

The app generates unique six-digit codes that refresh every 30 seconds. If Gamdom 2FA is activated, logging in or making withdrawals will require not only your password but also a temporary security code from the app. This added step ensures that even if someone obtains your login credentials, they won’t be able to access your account without the verification code.

Why Use Google Authenticator?

Security is a top priority, and enabling 2FA significantly reduces the risk of unauthorized access. Google Authenticator provides a simple yet highly effective safeguard, giving you peace of mind when using Gamdom.

How to Install Gamdom 2FA in the Mobile App

To set up Gamdom 2FA, follow these simple steps:

  1. Download the App – Install Google Authenticator or any compatible 2FA app from the App Store (iOS) or Google Play Store (Android).
  2. Access Security Settings – Log into your Gamdom account, go to Settings, and navigate to the Security section.
  3. Enable 2FA – Select Enable Two-Factor Authentication (2FA) and a QR code will be displayed.
  4. Scan the QR Code – Open the Gamdom 2FA app, scan the QR code, or manually enter the key provided.
  5. Enter Verification Code – The app will generate a six-digit code every 30 seconds. Enter the current code on the Gamdom website to confirm activation.
  6. Save Backup Code – Store the backup key safely to recover access if you lose your phone.

Using 2FA for Login and Withdrawals

Once enabled, Google Authenticator verification will be required for both account logins and fund withdrawals. To prevent losing access, be sure to save your Gamdom 2FA backup code (QR code) or note down the manual recovery key. This will help restore access in case your phone is lost or damaged.